Business Performance
Culture Assessment
Culture, measured and made actionable
Board-ready findings that demonstrate leadership accountability
The work
Senior-led work that holds up.
An honest read on the gap between your stated values and the daily employee experience — with a prioritized plan to close it.
Who it’s for
CEOs, CHROs, and boards who sense that culture is affecting performance, retention, or customer outcomes — and want evidence, not anecdote.
The critical turn
When turnover is climbing, recruiting is harder than it should be, or engagement surveys reveal a pattern leadership cannot explain. When the values on the wall and the behavior in the room have drifted apart.
How it works
A clear path to a result that holds
Structured interviews, anonymous surveys, and focus groups across levels, functions, and tenure
Map stated values against observed behaviors, incentives, and decision patterns — identify the specific gaps
Develop a prioritized action plan: specific changes to structure, incentives, hiring, and leadership behavior
Support implementation, track leading indicators, and adjust — culture shifts require follow-through, not just findings
What we do
What every engagement includes
Structured Interviews
Conduct structured interviews, focus groups, and anonymous surveys across the organization
Map Values to Behavior
Map stated values against observed behaviors, incentives, and management decisions
Identify Friction Points
Identify the specific friction points eroding morale, retention, and execution
Quantify Culture Risk
Quantify culture risk in terms leadership and boards can act on
Prioritized Improvement Plan
Deliver a prioritized improvement plan with owners, timelines, and measurable outcomes
Outcomes
What you walk away with
Evidence-Based Picture
A clear, evidence-based picture of culture as it actually exists today
Owned, Timed Actions
Specific actions tied to owners and timelines — not slogans or workshops
Improved Retention
Improved retention of the people you most want to keep
Strategy-Aligned Workplace
A workplace that reinforces the strategy rather than working against it
Board-Ready Findings
Board-ready findings that demonstrate leadership accountability
Why Inglewood
Experience on every side of the table.
We treat culture like a financial asset: measurable, manageable, and directly tied to enterprise value. Senior advisors deliver findings directly — including the uncomfortable ones — and stay engaged through the changes that actually matter.
Common questions
Questions we hear early
It measures the distance between the values a company states and the experience people actually live day to day, then turns that gap into a practical plan. We work through four stages: confidential interviews and observation to audit the culture, isolating the specific points where performance leaks, tying those findings to operating and financial outcomes, and delivering a sequenced plan leadership can execute. The point is not a morale score but an objective read connected to how the business performs.
Owners and leadership teams who sense that talent, communication, or accountability is holding the business back but cannot name the cause or count the cost. If you can feel friction but cannot point to where it starts or what it is costing you, this work makes it visible. It is built for leaders, not just HR.
The high-value moments are growth, transition, succession, or stalled performance — the points where getting the people side right decides whether the strategy lands. If a change is coming or a plan is failing to take hold despite sound strategy, that is usually a culture signal. Engaging before those moments compound is far cheaper than fixing them after.
A written assessment with sequenced, prioritized next steps that leadership owns and can run — not a binder that sits on a shelf. You also get an evidence-based read of organizational health, the friction points that quietly push good people out, and culture findings tied directly to dollars and performance. The deliverable is a plan you can act on, connected where useful to EOS, coaching, and strategic planning.
Every assessment is led by a senior partner who has run organizations through turnaround, transition, and growth, so the read is grounded in operating reality rather than HR theory. We treat culture as a value driver and tie people issues to enterprise value, not as a soft afterthought. That combination — senior operator judgment plus a link to the numbers — is what makes the findings credible to owners, boards, and lenders.
Related services
Often engaged alongside
Start the conversation
Request a consultation
Request a confidential culture conversation with a senior partner
- A senior partner reads every request and responds personally.
- Confidential, and no obligation — a straight read on where you stand.
- Typically a reply within one business day.
Request a consultation
Request a consultation
Tell us about your situation. A senior partner reads every request and responds directly.


